Develop your understanding of the business of offline and online retail locations, their organisation and their place within the creative industries, on our BA/BSc (Hons) Retail and Experience Management.
Run from our dynamic and innovative Business School for the Creative Industries at UCA Epsom, this course will equip you for working life in the cultural and creative industries with a specific focus on working and managing retail locations and retail experiences within those industries.
You’ll develop refined communication, organisation and analytical skills, learn about consumer needs and demands, trends and marketing, and also explore art and design.
There are options to take industry placements, study abroad and even take a year away from study to undertake professional training.
And you’ll also gain vital core business acumen – from accounting and finance to marketing and HR - through a series of Business Seminars, which you’ll share with students from other courses across the Business School.
You also have the option to complete a Professional Practice Year as part of this course, see below for more details.
*Course subject to validation.
Length of study:
- Three years full-time
- Or, Four years full-time with Professional Practice Year
You’ll be introduced to the various aspects of retail and experience management, learning how to understand design an experience and how to cater to different consumers. You’ll also take part in the shared Business Seminars, giving you a chance to interact with several other courses at the school.
The units covered are outlined as follows:
- Introduction to Retailing
- Retail Buying and Merchandising I
- Understanding Consumers
- Business Seminar I
- Designing a Retail Experience
- Consumer and Shopper Marketing
- Art, Design and Production
- Business Seminar II
In your second year of study, you’ll cover units appropriate to both BA and BSc elements, continue your Business Seminars with others students and you’ll have the option, if you want, to take an industry placement or study abroad.
The units covered are outlined as follows:
- Digital and Online Retailing I
- Business Sustainability and Ethics
- Managing Retail Locations
- Business Seminar III
- Retail Management Control
- Business Seminar IV
- Industry Placement (optional)
- Study Abroad (optional)
Professional Practice Year (if undertaken)
If you opt to complete a professional practice year, this will take place in year three. You will undertake a placement within the creative industries to further develop your skills and CV.
While you study the Professional Practice Year, you will be required to pay a reduced tuition fee for that year. This fee will be determined using government funding regulations. Based on current regulations, we expect this to be a maximum of 20% of the tuition fee rate that you are charged for your second year of study. You will also incur additional travel and accommodation costs during this year. The University will provide you with further advice and guidance about this as you approach your Professional Practice Year.
Your final year will see you continue your shared Business Seminars with other students, investigate the current trends and issues within the industry and learn about brand and category management, before concluding your studies with your final degree project.
The units covered are outlined as follows
- Current Issues in Retailing
- Digital and Online Retailing II
- Innovation Strategy
- Business Seminar V
- Brand and Category Management
- Business Seminar VI
- Degree Project
Fees and additional costs
The course fees per year for 2020 entry are:
- UK and EU students - £9,250
- International students - £16,250 (standard fee)
- International students - £15,600 (full early payment fee)
If you opt to study the Professional Practice Year, you will be required to pay a reduced tuition fee for that year. This fee will be determined using government funding regulations. Based on current regulations, we expect this to be a maximum of 20% of the tuition fee rate that you are charged for your second year of study. You will also incur additional travel and accommodation costs during this year. The University will provide you with further advice and guidance about this as you approach your Professional Practice Year.
Additional course costs
In addition to the tuition fees please see the additional course costs for 2020 entry.
These fees are correct for the stated academic year only. Costs may increase each year during a student’s period of continued registration on course in line with inflation (subject to any maximum regulated tuition fee limit). Any adjustment for continuing students will be at or below the RPI-X forecast rate.
Professional Practice Year
You have the option to complete a Professional Practice Year as part of this course.
You’ll spend two years learning with us, before putting what you’ve learned into practice through a year-long industry placement.
Our Professional Practice placements give you the opportunity to develop your professional, academic and personal potential, equipping you to be confident and engaged in creative workplaces. These qualities are widely recognised by employers and a significant proportion of placement students nationally are offered graduate-level jobs or go onto postgraduate study.
Throughout your placement, your course team will support you, making use of our extensive industry connections to help facilitate you to find about the right placement for you. On conclusion of the placement, you’ll return to complete your final year of study – applying what you’ve learned on the job.
The first of its kind in the UK, our new Business School for the Creative Industries builds on our long tradition of collaborating with employers to cultivate leadership, entrepreneurial and problem-solving skills.
The UCA Business School for the Creative Industries, based at our Epsom campus, is the first of its kind in the UK. There are dedicated studios and study areas, digital media suites equipped with Macs and PCs which are programmed with specialist software including Adobe Creative Suite, Dreamweaver and After Effects. There’s a modern library with a wealth of books and thanks to its location, many collaborative opportunities with students from other courses.
UK entry requirements
The standard entry requirements* for this course are:
One of the following:
- 112 new UCAS tariff points
- Pass at Foundation Diploma in Art & Design (Level 3 or 4)
- Distinction, Merit, Merit at BTEC Extended Diploma
- Merit at UAL Extended Diploma
- 112 new UCAS tariff points from an accredited Access to Higher Education Diploma in an appropriate subject
- 27-30 total points in the International Baccalaureate Diploma with at least 15 IB points at Higher Level.
- And four GCSE passes at grade A*-C and/or grade 4-9 including English (or Functional Skills English/Key Skills Communication Level 2).
Other relevant and equivalent Level 3 UK and international qualifications are considered on an individual basis, and we encourage students from diverse educational backgrounds to apply.
*We occasionally make offers which are lower than the standard entry criteria, to students who have faced difficulties that have affected their performance and who were expected to achieve higher results. We consider the strength of our applicants’ portfolios, as well as their grades - in these cases, a strong portfolio is especially important.
International entry requirements
To view the equivalent entry requirements for your country please check our website.
About the School
Oscar-winning filmmakers, world-renowned fashion designers, television presenters, celebrity jewellers and Turner Prize nominees are just some of the high-profile graduates from the University for the ... Read More