A customer relationship manager ensures that a company's clients and customers receive satisfactory services and have concerns addressed and questions answered in a timely manner. Bachelor in Customer Relationship graduates have excellent career prospects. Growth in this industry is often due to the number of companies who must cultivate customer relationships as part of their marketing strategy.
The general focus of Bachelor in Customer Relationship programs is a combination of technical business and interpersonal skills. Business skills may include marketing, basic accounting, sales, finance, and business development. Interpersonal skills may include client rapport, customer contact, phone techniques, or social networking. Students pursing a Bachelor on Customer Relationship degree will also learn about the role customer service plays in the success or failure of a business and most programs also train students in technical computer skills.
Scroll through the Bachelor in Customer Relationship programs below to learn more. Take the next step toward your academic and professional goals today with a Bachelor in Customer Relationship degree!
The customer relationship manager (or marketing assistant) has a mission that extends from the conquest to customer loyalty. He is responsible for the animation of the ongoing relationship with the customer. [+]
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Bachelor Business aims to train students for the Business World in France or abroad (Marketing, Sales, Finance, and Management). The course is structured around academic teaching, self-knowledge, learning about professions, and professional situation in an international environment. The customer relationship manager (or marketing assistant) has a mission that extends from the conquest to customer loyalty. He is responsible for the animation of the ongoing relationship with the customer. He has a very good knowledge of new tools for managing customer relationship management (CRM) and marketing actions useful to the company. This option prepares the student to control the life cycle of the customer and the ability to adapt to targets. Language: French ... [-]