The Applied Business Administration study programme will fully prepare you for the multi-faceted role of office manager. As an office manager, you are the person that oversees the internal organisation.
• Become a well trained, all-round problem solver within all kinds of organisations;
• Affordable tuition fees compared to many other European countries;
• The study programme includes a paid internship of 10 months;
• If you do not meet the English language requirements, join our Preparatory English Language Course prior to starting this programme;
• Applied Business is the all-round management training focused on the internal organization of businesses;
• This bachelor programme gives you direct access to our 1-year master programme.
• Degree: Bachelor of Business Administration (BBA)
• Starts in: September, February
Fields of operation
The position of office manager can be described best as that of the anchor(wo)man of an organization. Companies have been changing fast recent years and the processes within those companies are becoming increasingly complex. For example, employees are more mobile. They work at home or they are out of the office on their way to business contacts. The office manager is the designated person to oversee (a part of) the internal organisation. He or she has to make sure things run smoothly, whether it is ICT, purchasing, telecommunications, finances, technical support and/or administration.
Employment opportunities are available as:
• Project manager
• Head Internal Organisation
• Head Service Centre
• General Assistant
• Manager Assistant
An office manager should be well-trained, versatile in problem solving, having organisational and managerial skills, a service-oriented approach, an international outlook, improvisation talent and flexibility. (S)he should possess excellent language skills both verbally and in writing, managerial capabilities, a clear vision of working customer-oriented. An office manager has to be innovative and he or she must have a pioneer's mentality. The office manager delegates duties. (S)he provides input on management issues and does ground breaking work for the management team. He supervises a secretariat, a department or a branch office.
In the first phase of your study (foundation phase) you will start as a new employee within an organisation. In the second phase (main phase) you will develop from department head to manager. In the last phase of your studies (graduation phase) you will be exposed to the various aspects of a management position.
In the foundation phase you will become acquainted with the ins and outs of a company. You will get more insight in company processes, various management styles, the management of financials and materials and you will gain a better understanding of the clients of the organisation. During the first year, you will focus on the core activities of International Office Management.
The subjects that you will be exposed to are the following:
• Communication skills
• The company and everything around it
• Information & communication technology (ICT)
• Research methods
• The law
In the main phase, you will develop from department head to manager. You will start at middle management level. In this phase you will use the principles of the foundation phase in management duties, problems and theories.
The goal is to receive a better understanding of organizational management. Some aspects that will be dealt with are; personnel, marketing, sales, management skills, information management and quality control. You will supervise first year's students within the programme's practical part.
In the last part of the strategic main phase the management tasks are dealt with. In this phase the focus will be on your managerial capacities and your management vision. You will deal with subjects such as financial management, human resource management and customer relations management. During the practical modules you will be the manager of a section within the practical part.
In the graduation phase of your study you will be exposed to the various aspects of a management position. You will decide how the phase is structured. You will develop your specialty or practice your theoretical knowledge.
There are many optional modules to choose from. You can also decide to go abroad as an exchange student, or get work experience. Besides that, you will have to complete a traineeship, write a final paper, and conduct research.
You will complete the programme by taking a 'Bachelor's test'. In a paper or thesis you will prove that you are able to give presentations at university level. Usually the test is conducted as an assignment within a company.
You will formulate a problem statement, you will do research, and you will prepare conclusions and recommendations. You will defend your project before a committee consisting of professors and representatives from within the professional sphere of your assignment your field of research.
Stenden University of Applied Sciences has exchange partnerships with universities all over the world and welcomes around 100 exchange students itself each year.
If you wish to study at Stenden as an exchange student, you must first ask your own university or higher education institute whether they have an exchange programme with Stenden or check the list of our exchange partners. If so, they should be able to supply you with all the necessary forms and direct you to additional sources of information.
If your institute does not have an exchange programme with Stenden, you will not be permitted to study here as an exchange student. However, you may want to consider applying for admission to one of our international Master's programmes (taught in English) or our international Bachelor's programmes.
Furthermore, you can apply for our Study Abroad programme to follow one or two semester at Stenden.
Last updated January 12, 2016